This form is intended only for customers who:

Reside in a member state of the European Union, and

Believe they have a statutory right of withdrawal under applicable EU law.

If you are not an EU consumer, or if your purchase is not subject to EU withdrawal rights, this form does not apply. Please refer to our Terms of Sale or contact our Support Team for assistance.

Please note that many Twin Flames Universe products and services include immediate access to digital content, online courses, coaching services, and other digital offerings. During checkout, customers expressly request immediate access and consent to immediate commencement of performance. Where permitted by applicable law, this may affect or eliminate the statutory right of withdrawal once access has been granted or performance has begun.

Submitting this form does not automatically entitle a customer to a refund or cancellation. Each request will be reviewed in accordance with applicable law and the Terms of Sale accepted at the time of purchase.

Please complete the information below to submit your request and use the same name and email address you used at your purchase